Returns & Exchanges
At Hobium Yarns, we want you to be completely satisfied with your purchase; if you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into your account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.
- 2.Pack Your Items
Ensure the yarn is in its original skein form with labels intact, then securely pack the items in their original shipping box or a similar protective container.
- 3.Ship the Package
Attach the provided return shipping label to your package and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
